frequently asked questions
General Service Questions
- What services do you offer?
- Do you offer free estimates or quotes?
- How do I schedule a service?
- Do I need to be home during the service?
- How far in advance should I book?
- What areas do you serve?
- Are your services available on weekends or evenings?
- Do you handle both residential and commercial projects?
Pricing & Payments
- How much does your service cost?
- Do you charge by the job or by the hour?
- Is there a minimum service fee?
- Do you offer discounts for repeat customers or referrals?
- What payment methods do you accept?
- Do you require a deposit?
- When is payment due — before or after the job?
Licensing, Insurance & Guarantees
- Are you licensed and insured?
- Do you guarantee your work?
- What happens if I’m not satisfied with the service?
- Do you provide written estimates or contracts?
- How long have you been in business?
- Are your technicians trained and certified?